News & Infos

Newsmeldungen des Kalenderjahres 2012

A matter of match?

07.12.2012: Van der Tooren, M., de Jonge, J. & Dormann, C. (2012). A matter of match? An experiment on choosing specific job resources in different demanding work situations. ,0International Journal of Stress Management, 19 (4), 311–332.
Weiterlesen

The Role of Partners and Children for Employees’ Psychological Detachment

02.11.2012: Hahn, V. C., & Dormann, C. (in press). The Role of Partners and Children for Employees’ Psychological Detachment From Work and Well-Being. Journal of Applied Psychology.
Weiterlesen

Customer-related social stressors

03.09.2012: Dudenhöffer, S. & Dormann, C. (in press). Customer-related social stressors and service providers’ affective reactions. Journal of Organizational Behavior.
Weiterlesen

On the positive aspects of customers: Customer-initiated support and affective crossover in employee-customer dyads

02.08.2012: This study investigated affective linkages in customer-service dyads as well as main and mediating effects of positive customer behaviour (customer-initiated support). We examined affective crossover of customer and service employees and focused on customer-initiated support as a resource for service employees. State positive affect (PA) was assessed in 82 car dealership employees and 421 customers on 2 occasions (before and after conversation). Hierarchical linear models showed crossover effects of employees’ PA on customers’ PA. Furthermore, customer-initiated support enhanced employees’ PA and indirectly linked customers’ and employees’ PA. Results are integrated in an overall model: Customers’ PA enhances customer-initiated support, which establishes employees’ PA, which in turn enhances customers’ PA. Implications for further research and practice are given.
Weiterlesen

Take a break?!

27.07.2012: de Jonge, J., Spoor, E., Sonnentag, S., Dormann, C., & van den Tooren, M. (2012). Take a break?! Off-job recovery, job demands, and job resources as predictors of health, active learning, and creativity. European Journal of Work and Organizational Psychology, 21, 321-348.
Weiterlesen

‚Steuerungswissen‘ für Politik und Praxis für die Qualitätsentwicklung im Bildungswesen

18.07.2012: Van Ackeren, I., Zlatkin-Troitschanskaia, O., Binnewies, C., Clausen, M., Dormann, C. Preisendörffer, P., Rosenbusch, C., & Schmidt, U. (2011). Evidenzbasierte Schulentwicklung. Die Deutsche Schule, 103, 170-184.

Weiterlesen

1. Internationaler Forschungstag AOW

12.07.2012: Die Freude war gross: Zum 1. Internationalen Forschungstag AOW am 10.7.2012 in Bochum konnte Herr Dormann nicht nur den renommierten Arbeits- und Organisationspsychologen Dieter Zapf (Johann Wolfgang Goethe-Universität, Frankfurt/M.) gewinnen, sondern auch Maureen Dollard aus Adelaide, Australien, sowie Zhaoli Song aus Singapur.
Während Herr Song zum Thema "Start-of-day Recovery, Momentary Stressor and Momentary Affect" vortrug, behandelte Frau Dollard "The origins of Work Stress".
Auch der Vortrag von Dieter Zapf zum Thema "Bullying/Mobbing at Work: Empirical Findings and Implications for Prevention and Intervention" wurde - auch in englischer Sprache - rege diskutiert. Fortsetzung folgt.
Weiterlesen

Psychosocial safety climate

12.07.2012: Law, R., Dollard, M.F., Tuckey, M.R., & Dormann, C. (2011). Psychosocial safety climate as a lead indicator of workplace bullying and harassment, job resources, psychological health and employee engagement. Accident Analysis & Prevention, 43, 1782–1793.

Weiterlesen

Objective work–nonwork conflict

09.07.2012: Haun, S., Steinmetz, H., & Dormann, C. (2011). Objective work–nonwork conflict: From incompatible demands to decreased work role performance. Journal of Vocational Behavior, 79, 578-587. doi:10.1016/j.jvb.2011.05.001

Weiterlesen

Conceptual distinctiveness and effect on job demands

06.07.2012: Idris, M. A., Dollard, M. F., Coward, J, & Dormann, C. (2012). Psychosocial safety climate: Conceptual distinctiveness and effect on job demands and worker psychological health. Safety Science, 50 (1), 19-29.

Weiterlesen

Psychosocial safety climate moderates the demand-resource interaction

04.07.2012: Dollard, M.F., Tuckey, M.R., & Dormann, C. (2012). Psychosocial safety climate moderates the demand-resource interaction in predicting work stress. Accident Analysis & Prevention, 45, 694-704
Weiterlesen

On the positive aspects of customers

04.07.2012: Barbara K. Zimmermann, Christian Dormann and Maureen F. Dollard (2011). On the positive aspects of customers: Customer-initiated support and affective crossover in employee-customer dyads. Journal of Occupational and Organizational Psychology, 84, 31–57.

Weiterlesen

Psychosocial safety climate buffers effects of job demands on depression

02.07.2012: Hall, G. B., Dollard, M. F., Winefield, A., Bakker, A. & Dormann, C. (in press). Psychosocial safety climate buffers effects of job demands on depression and positive organizational behaviours. Anxiety Stress & Coping.
Weiterlesen